Privacy Policy

By entering this Website, you acknowledge that you have read and accepted the following terms. The Privacy Policy explains how www.tobaccomomi.com  collects, processes and uses the personal data of users and customers, regardless of the means (web, application) you use. The protection of your personal data is carried out in accordance with Law No. 9887, dated 10.03.2008 “On the Protection of Personal Data” (as amended) and the by-laws in force. We will process your data for the time during which you remain a registered user on our platform. Regardless of the fact that we will process your data, we will store and protect it afterwards in the appropriate manner in accordance with the legislation of the Republic of Albania in force.

 

  1. Who is the Controller of your data?

The Controller responsible for the processing and protection of your personal data is www.tobaccomomi.com. If you are concerned or have any questions about your personal data, you have the right to request access to the personal data that we hold or process about you. If you have any questions about this Privacy Policy, please contact us.

 

  1. Why do we process your personal data?

We need to process from time to time one or more data, which will generally be, depending on each case, as follows:

  • your identity data (for example, name, surname, contact details, e-mail address, etc.)

  • data on your internet connection, geographical location and/or browsing history (for example, your location data, device identification number, etc.);

  • financial information and transactions (for example, your payment or card details, information on purchases, orders, returns, etc.);

  • commercial information (for example, if you have subscribed to our platform, usernames, passwords);

  • information about your tastes and preferences for our products.

Depending on the services or products you wish to browse, we will process your personal data for the following purposes:

  • We manage your data because it is necessary for the terms regulating the use of the Platform. In order for you to register as a user on the Platform, we need to process your personal data. In these cases, our processing of your data is done with your consent.

  • We are legally permitted to process your data for marketing purposes due to the consent you give us, for example when you accept the legal terms and conditions, when you authorize through the “Cookies” options, when you agree to receive personalized information through multiple channels, when you agree to the sending of automated notifications to your devices or mobile.

  • If you decide to become a registered user on our site, we need to process your data to identify you as a user of our site by providing you with access to various services and products available to you as a registered user. You can cancel your registered user account by contacting us.

  • To manage the payment of the products you purchase, regardless of the payment procedure followed and to make available to you the receipts of the purchases you have made through the Platform.

  • To contact you for updates or informative notices related to our services and products, various surveys to determine customer satisfaction with the use of our services and products.

  • For the purposes of improving the understanding of your needs and preferences in relation to our products and services (including analyzing user profiles, marketing studies, quality surveys and improving our interactions with our customers).

  • To manage possible returns or refunds after purchase and to manage requests for information on the availability of items.

 

  1. Protection of​ personal data.

The protection of personal data is based on:

  • processing fairly and lawfully;

  • collecting of data for specific, clearly defined and legitimate purposes, and processing in accordance with those purposes;

  • adequacy of the data, which must be related to the purpose of the processing and not excessive for that purpose;

  • accuracy of the data and, where necessary, updating; every reasonable step must be taken to erase or correct inaccurate or incomplete data, having regard to the purpose for which they were collected or for which they are further processed;

  • keeping them in a form which permits identification of data subjects but not for longer than is necessary for the purposes for which they were collected or further processed;

  • processing in such a way as to ensure the necessary security of personal data, including protection against unauthorised or unlawful processing and against accidental loss or damage.

     

     

  1. The rights of the subject.

Pursuant to Law No. 9887, dated 10.03.2008 “On the Protection of Personal Data”, as amended, in relation to the personal data that “Mo&Mi” processes, the data subject enjoys several rights, as follows:

  • The right of access.

  • The right to request correction.

  • Automatic Decision-making.

  • The right to erasure or portability.

  • The right to object.

  • The right to complain.